50+

Carrier Partners

96%

Retention

Hours

Response Time

95%

Tech Adoption Rate

Why Choose Us

Expertise and
Experience
Expertise and
Experience

Over 20 years of navigating the complex landscape of employee benefits, delivering effective solutions across various business sizes.

Comprehensive Services
Comprehensive
Services

A full spectrum of services including health, dental, vision, life, and disability insurance, from strategy to administration.

Customized
Solutions
Customized
Solutions

Tailored benefits packages that align with specific organizational goals and employee needs

Strong Carrier
Relationships
Strong Carrier
Relationships

Established relationships with top insurers ensure competitive rates and premium offerings.

Proactive
Support
Proactive
Support

Regular updates and hands-on management of benefits programs keep clients ahead of potential challenges.

Compliance
Assurance
Compliance
Assurance

Ensuring that benefits programs adhere to current laws and regulations, reducing risks and penalties.

Claims
Assistance
Claims
Assistance

Robust support in claims filing and disputes to ensure timely and accurate benefits delivery.

Cost
Management
Cost
Management

Strategic plan design and carrier negotiations to maintain cost-effectiveness without compromising quality.

Client-Centric
Approach
Client-Centric
Approach

A personalized, focused strategy that treats every client as a top priority.

Innovative
Technology
Innovative
Technology

Cutting-edge technology streamlines benefits administration and enrollment, enhancing accuracy and efficiency.

Benchmarking and
Analysis
Benchmarking and
Analysis

Continual market analysis ensures benefits offerings are competitive and cost-effective.

Employee
Education
Employee
Education

Direct support and comprehensive guides help employees understand and value their benefits.

Matrix Insurance Agency partners with the nation's leading insurance carriers to provide comprehensive group benefits tailored to businesses of all sizes. We offer a wide range of options for health, dental, vision, life, and disability insurance, ensuring valuable coverage for employees while meeting company goals.

With 20+ years of experience, we leverage strong relationships with top-tier carriers to negotiate the best rates and plans for our clients. By working with Matrix Insurance Agency, you gain access to a trusted network of insurance providers, ensuring your employees receive the benefits they deserve

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Partner
Partner
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Partner
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Services We Offer

Broker Check-Ins

At Matrix, we prioritize strong client relationships. Our Broker Check-In service ensures regular updates

Negotiations with Carriers

Matrix excels negotiating with carriers to secure the best possible rates and coverage for your employee benefits plans

Dedicated Account Managers

Our dedicated account managers provide personalized service and expert guidance.

Claims support for employees

We offer dedicated claims support to ensure your employees have a smooth and hassle-free experience.

Enrollment/EDI Feeds Audits

We provide comprehensive enrollment support and EDI feeds audits. We streamline the enrollment process

Benefits Compliance

Matrix offers expert benefits compliance support to ensure your organization meets all regulatory requirements.

Benefits Audits Done Quarterly

Matrix conducts thorough benefits audits every quarter to ensure accuracy and efficiency in your plans.

ERISA/Section 125 COBRA

We specializes in ERISA and Section 125 compliance, providing expert guidance to help your organization navigate complex regulations.

COBRA Administration Support

Matrix offers comprehensive COBRA administration support to help you manage the continuation of coverage requirements

Renewal Analysis and Benchmarking

Matrix offers thorough renewal analysis and benchmarking to keep your benefits plans competitive.

Benefit Notices and Guides

Matrix provides clear and comprehensive benefit notices and guides to ensure your employees fully understand their coverage options.

HR On-Demand

Matrix provides HR On-Demand services to offer expert support whenever needed. Our on-call HR professionals deliver timely advice and solutions

Question of the week

We’ve decided to bring employees back into the office a few days each week and change our remote work policies. Some employees have been grumbling about this change. What should we do?

Any time you make a change like this, you can expect a certain amount of employee complaints. People aren’t inherently great with change, and the benefits of remote work can be hard to part with. Given that, instead of trying to shut down complaints (which could potentially run afoul of employees’ rights under the National Labor Relations Act), we recommend a few things you can do to help bring employees onboard with the idea.

One way to do this would be to hold a virtual meeting where you share your reasons for returning to the office and invite employees to share—during the meeting or afterwards—what support they may need to make the return as smooth as possible.

During this meeting, be transparent about why you’re adopting a hybrid policy, noting both the benefits to the organization and to employees. Let them know that you understand that this change will cause some disruption to their lives and that you want to support them during the transition.

To help employees feel better about returning to the office, you might also consider offering perks such as a stipend for parking and commuting costs, a well-stocked fridge and snack drawer, or a more flexible in-office dress code.

While you will never be able to stop all the complaining, providing transparent communication and allowing employees to be heard is essential to gaining their support for any policy changes.

By Mineral

The Next-Level 5 Star Employee Benefits Broker

Rating

Matrix boasts a 4.9-star rating in the and is highly rated by many trusted platforms.

Testimonial

We have been working with Matrix Team for over a decade, and truly admire them. Matrix is one of the best insurance providers based in the NorCal Bay Area, and I would highly recommend their services. Matrix Team is very personable, and you can trust them and their very credible insurance services.

Marvel Philip

Founder and CEO | EdTheory LLC

Testimonial

We've been working with Matrix for several years, and we strongly recommend them because we feel the founders are very honest and capable. Health insurance is a very sensitive issue. It's expensive, and it can be cumbersome sometimes, depending on your plan. With Matrix, we always get the prices that best match our needs. Plus, when it comes to billing questions or problems with some employees' copayments, we contact the Matrix team, and we're always taken care of. After many years of searching and changing brokers, we finally found the right one to stay with!

Sandra Jaimes

Financial Controller | Bill Brown Construction Company

Testimonial

Matrix has an excellent team that ensures smooth operation of benefit plans. I have worked with Matrix for over 10 years and have only good experience to talk about. I am happy to unconditionally recommend Matrix Team for all insurance needs.

Alan Krishnan

Member, Board of Advisors (USA) & Managing Director (Canada & UK) | SkillNet Solutions Inc.

Testimonial

Matrix team is very helpful, responsive, prompt and reliable. They are able to solve most of our issues in very short time. It’s been a pleasure working with Matrix for the past 8 years. I would highly recommend Matrix for employees benefits and commercial insurances.

Vinita Dujari

Global Operations and HR Manager | Drishticon Inc.

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Our goal is to provide comprehensive and affordable solutions for all clients through our expertise in a wide range of insurance services and products.
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