Matrix Insurance Agency Privacy Policy

Your privacy is important to us.

At Matrix Insurance Agency, protecting your privacy and ensuring the security of your personal information is a top priority. We are committed to maintaining the confidentiality of the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and interact with us.

Information we collect

Matrix Insurance Agency collects personal information when you register to receive marketing communications or inquire about our services. The information we may collect includes:

  • Your full name
  • Your company name
  • Your email address
  • Other contact information relevant to your inquiry

We may also collect additional information as required to provide our services or to respond to your inquiries.

How We Use Your Information

We use the information we collect to:

  • Provide you with the information or services you request
  • Communicate with you about new services, updates, or changes to our Privacy Policy
  • Enhance your user experience on our website
  • Conduct internal data analysis to improve our services

We do not sell, rent, or lease your personal information to any third parties. Your data will only be shared with authorized personnel within Matrix Insurance Agency or with third parties where necessary to fulfill your request (such as when we work with business partners or service providers) and always in accordance with this Privacy Policy.

Legal Basis for Processing Personal Data

For users from the European Union (EU), we collect and process personal information under the following legal bases:

  • Your consent
  • Compliance with a legal obligation
  • Our legitimate business interests (e.g., to provide and improve our services)

Your Rights

Under applicable data protection laws (such as the GDPR or CCPA), you have the following rights:

  • Right to Access: You can request to know what personal data we have about you.
  • Right to Rectification: You can request to correct or update any inaccurate or outdated information.
  • Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal information, subject to certain conditions.
  • Right to Restrict Processing: You can request that we restrict how we use your personal data in certain circumstances.
  • Right to Data Portability: You have the right to request the transfer of your personal data to another service provider.
  • Right to Opt-Out: California residents have the right to opt-out of the sale of personal information under CCPA.

To exercise any of these rights, please contact us at [Insert Contact Information].

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device to help us understand how you interact with our site, such as which pages you visit, and to improve our advertising effectiveness.

We use cookies to:

  • Personalize your experience on our website
  • Monitor site usage and performance
  • Facilitate sign-ups and logins
  • Deliver targeted advertisements and analyze campaign performance

You can choose to disable cookies through your browser settings, though this may impact your experience on our website.

Automatically Collected Information

Like most websites, we collect certain information automatically through server logs and third-party analytics tools, including:

  • IP addresses
  • Browser type and operating system
  • Referring/exit pages and timestamps
  • Clickstream data

This data helps us understand user behavior and improve our website performance.

Sharing and Disclosure

We only share your personal data:

  • With your explicit consent
  • When required by law or to protect your rights or the rights of others
  • With service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements
  • To comply with any legal obligations, such as responding to lawful requests by public authorities, including to meet national security or law enforcement requirements

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to and processed in the U.S. or other jurisdictions that may not provide the same level of data protection as your home country. However, we take all necessary measures to ensure your data is protected in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to external sites operated by third parties. We are not responsible for the privacy practices of such third-party websites. Please review their privacy policies for more information.

Data Security

We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Retention of Data

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, it will be securely deleted or anonymized.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by posting a notice on our website or by sending you an email. Please review this policy regularly for updates.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Matrix Insurance Agency
42840 Christy St Suite 107 Fremont, CA 94538
Phone: 888-704-8243
Email: [email protected]