Matrix Insurance Agency has always been service-driven and will continue to be. We want to ensure that our clients get immediate communication and resolution to problems they come across.
Our goal is to provide comprehensive and affordable solutions for all clients through our expertise in a wide range of insurance services and products. We specialize in both domestic and global health insurance plans, so regardless of how your company is structured or where your employees are located, we can help you find the perfect solution. Our multilingual experts are here to assist you with any questions you may have.
Our Services
Broker
Check-Ins
Broker Check-Ins
At Matrix, we prioritize strong client relationships. Our Broker Check-In service ensures regular updates, insights, and personalized guidance, aligning your benefits programs with your evolving needs. Trust us to be your dedicated partner in managing employee benefits.
Negotiation with
Carriers
Negotiation with Carriers
Matrix excels negotiating with carriers to secure the best possible rates and coverage for your employee benefits plans. We leverage our industry expertise and relationships to ensure you receive competitive, comprehensive solutions tailored to your needs. Our proactive approach to negotiating with carriers before renewals sets us apart, always working in your best interest.
Dedicated Account
Managers
Dedicated Account Managers
Our dedicated account managers provide personalized service and expert guidance. They are committed to understanding your needs and ensuring your benefits plans are managed efficiently and effectively. They offer continuous support and solutions tailored to your organization.
Claims Support for
Employees
Claims Support for Employees
We offer dedicated claims support to ensure your employees have a smooth and hassle-free experience. Our team assists with escalated claims, resolves issues, and guides the process, ensuring your employees gets the benefits they deserve.
Enrollment/EDI
Feeds Audits
Enrollment/EDI Feeds Audits
We provide comprehensive enrollment support and EDI feeds audits. We streamline the enrollment process, ensuring accuracy and efficiency, while our audits verify data integrity and compliance, helping your organization maintain seamless benefits administration.
Benefits Audit Done
Quarterly
Benefits Audit Done Quarterly
Matrix conducts thorough benefits audits every quarter to ensure accuracy and efficiency in your plans. Our regular audits help identify and resolve any issues, ensuring your benefits programs remain compliant and effectively meet your needs.
ERISA/
Section 125
ERISA/Section 125
We specializes in ERISA and Section 125 compliance, providing expert guidance to help your organization navigate complex regulations. We ensure that your benefits plans meet federal requirements and help you maximize the tax advantages of Section 125 plans.
COBRA Administration
Support
COBRA Administration Support
Matrix offers comprehensive COBRA administration support to help you manage the continuation of coverage requirements seamlessly through our carefully vetted COBRA Administration Partners.
Renewal Analysis
and Benchmarking
Renewal Analysis and Benchmarking
Matrix offers thorough renewal analysis and benchmarking to keep your benefits plans competitive. We evaluate your current coverage, compare it against industry standards, and provide insights to help you make informed decisions and negotiate better terms.
Benefit Notices
and Guides
Benefit Notices and Guides
Matrix provides clear and comprehensive benefit notices and guides to ensure your employees fully understand their coverage options. We deliver well-organized, easy-to-read materials that keep your team informed and help them confidently navigate their benefits.
Ticketing System
Response within 6 hrs
Ticketing System
Response within 6 hrs
Matrix offers a streamlined ticketing system with a guaranteed response time within 6 hours. Our efficient support ensures that your inquiries and issues are addressed promptly, providing timely solutions and exceptional service.
HR
On-Demand
HR On-Demand
Matrix provides HR On-Demand services to offer expert support whenever needed. Our on-call HR professionals deliver timely advice and solutions, helping you navigate complex HR issues and enhance your employee benefits management.
How to get started
Getting started with Matrix Insurance Agency is easy! Contact us to schedule a consultation where we will assess your needs and tailor our services to fit your organization. From there, we’ll guide you through the setup process, ensuring a smooth transition and effective management of your benefits programs.
Our Approach
Initial Consultation
Let’s have a conversation to understand what your group looks like and what your goals and needs are for your benefits package.
Solution Analysis
We take the information we gathered from you and compare it against multiple insurance options to source the best plan for your group.
Plan Selection
Armed with information and options, we’ll help guide you on the best plan selection to create the program you have envisioned for your employees.
